PUBLIC AGREEMENT
for the Provision of Services for the Booking, Processing, and Sale of Tickets for Passenger and Baggage Bus Transportation through the KLR BUS Sales System.
LIMITED LIABILITY COMPANY “KLR UA” / KLR IMPERIAL S.L. (hereinafter referred to as the Contractor), acting on behalf of and in the interests of the Carrier on the basis of an agreement, on the one hand,
and a NATURAL (LEGAL) PERSON who has applied to the Contractor to receive services for Booking, Processing, and Sale of Tickets or Bus Transportation of Passengers and Baggage, or a person in whose name a ticket is issued (hereinafter referred to as the Customer or the Passenger), on the other hand,
jointly referred to as the Parties, and each individually as a Party, have concluded this Public Agreement (hereinafter referred to as the Agreement, the Offer) as follows:
1. TERMS AND DEFINITIONS
1.1. Public Offer (Offer) – a public proposal by the Contractor in the form of this Public Agreement for the provision of services for booking, processing, and sale of tickets for bus transportation of passengers and baggage, containing all essential terms and conditions, published on the Contractor’s website https://klr.com.ua and in the mobile application https://apps.apple.com/ua/app/klr–bus/id1588675068?l=uk, or https://play.google.com/store/apps/details?id=com.klr.clients&hl=ru (hereinafter – the Mobile Application).
1.2. Acceptance (of the Offer) – full, unconditional, and unqualified acceptance by the Customer (Passenger) of the terms and conditions of the Offer without any exceptions and/or limitations, by performing any action aimed at ordering services, submitting a booking request, making payment, or any other actions by the Customer (Passenger) directed toward booking or ordering services on the Contractor’s website https://klr.com.ua or in the Mobile Application after full or partial payment for the Service.
Acceptance shall be equated, in accordance with Article 642(2) of the Civil Code of Ukraine, equivalent to the conclusion by the Parties of a bilateral written agreement under the terms set out below in this Offer.
1.3. Website – an open, publicly accessible website owned by the Contractor, located on the Internet at https://klr.com.ua, including all its functional features, pages, graphics, and other elements, intended for obtaining services related to the search for a vehicle, its route, seat availability, booking, sale of travel documents (tickets) for such transport, and other related services.
1.4. Service – paid services for the transportation of the Passenger and their baggage in accordance with the selected route, date, and departure time of the Carrier’s vehicle. The scope of the Service and the commencement of its provision are selected by the Customer (Passenger) independently when placing an Order from among the options offered by the Contractor. The list of services provided to the Customer under the Order may be amended unilaterally by the service provider.
1.5. Electronic Passenger Ticket, Itinerary Receipt, Insurance Policy – an electronic-digital document stored in the service provider’s or Contractor’s system, or in a global booking system, containing a complete set of data about the Service, identifying the Carrier (the company providing the Service) and the Customer, confirming the purchase of the Service, and granting the right of the person specified in the travel document to use the Service. It is provided to the Customer in the form of an electronic document – an itinerary receipt/electronic ticket (hereinafter – the Ticket).
1.6. Order (Booking, Reservation) – a written or electronic request for obtaining (booking or ordering) the Service selected by the Customer, received by the Contractor through booking tools, including the online booking system or any other method established by this Agreement or by the Contractor, which contains a complete set of information required for issuing the transportation service (bus ticket).
Under this Agreement, a Booking Request shall be considered the Customer’s acceptance of this Agreement and shall mean the Customer’s consent to reimburse the Contractor for any losses incurred as a result of its withdrawal by the Customer. A Booking may require full or partial payment at the time of creation or payment within a specified period after the Booking is made. The unpaid Booking means that the order is reserved for a defined period and, during this period, may be sold only to the Customer who created such an Order.
1.7. Customer – a natural person, legal entity, or sole proprietor who, under this Public Agreement concluded with the Contractor, places an order for the Service in their own interests and/or in the interests of third parties and/or makes payment for such Services.
1.8. Passenger – a person indicated as the recipient of transportation services or otherwise using the services purchased from the Contractor according to the Ticket (paper ticket).
1.9. Carrier – a person who directly provides the Service of transporting Passengers and baggage, selected and paid for by the Customer (Passenger).
1.10. Valid Travel Documents – documents that are recognized as valid in all countries through which the Passenger’s transportation is carried out, allowing the Passenger to cross internal and external borders, and whose validity period has not expired or will not expire before the completion of the planned trip. The list of such documents depends on the legislation of the country from or to which the Passenger is traveling.
Any document of the Passenger shall not be considered a Valid Travel Document if, due to improper execution or expired validity, competent foreign authorities impose a penalty on the Carrier.
1.11. Rules of Carriage of Passengers and Baggage – rules established by the Carrier that determine the conditions, rights, obligations, and responsibilities of the Passenger during and in connection with transportation (hereinafter – the Rules of Carriage), which the Passenger must read before clicking the “Pay” button**.**
1.12. Personal Data – information or a set of information about an identified or identifiable natural person (such as first and last name, contact details, payment data, email address, etc.).
1.13. Personal Data Owner – a natural person whose personal data are processed and who has given consent for their processing.
1.14. Processing of Personal Data – any action or set of actions such as collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, transfer), anonymization, destruction of personal data, including using information (automated) systems.
1.15. Consent of the Data Subject – a voluntary expression of will by a natural person (or their representative) granting permission for the processing of their personal data by registering on the Website, ticking the corresponding consent box, using the Website, etc.
1.16. “Early Booking” Service – a preliminary promotional sale of tickets.
1.17. Loyalty Program – a system of accrual of bonus funds allowing users to receive cashback for purchasing tickets after a completed trip and to use such funds to pay for subsequent orders.
2. GENERAL PROVISIONS
2.1. This Agreement (Public Offer) is published on the Website and in the Mobile Application, in accordance with Articles 633, 634, 641, and 642 of the Civil Code of Ukraine, and contains all essential terms and conditions for the provision of Services by the Contractor. It offers an unlimited number of persons the opportunity to receive Services under the terms defined by this Agreement.
2.2. The terms of this Agreement define the relationship between its Parties and are identical for all Customers (Passengers), except for those who are granted specific privileges by the legislation of Ukraine (if available).
2.3. The Agreement may be amended by the Contractor unilaterally, without prior notice, by publishing a new version of this Agreement on the Contractor’s Website.
The new version of the Agreement shall enter into force from the moment of its publication on the Website or in the Mobile Application.
2.4. Any Customer (Passenger) has free access to and is obliged to review all the terms of the Agreement in its current version on their computer, tablet, or mobile phone by clicking on the title of the Agreement in the section requiring the Customer’s (Passenger’s) consent to comply with and accept its terms.
2.5. If the Customer does not agree with the terms of the Offer, they must stop using the Website or Mobile Application and refrain from performing any actions directed toward the acceptance of the Offer.
2.6. Consenting to the terms of this Agreement, the Customer (Passenger) confirms their legal capacity, authority, financial capability, and full understanding of the obligations imposed as a result of entering into this Agreement.
2.7. The Customer’s (Passenger’s) full or partial payment shall constitute unconditional acceptance of the Agreement. By doing so, the Customer (Passenger) confirms the accuracy and completeness of their (Passenger’s) personal data and assumes full responsibility for their correctness and reliability. The Customer (Passenger) accepts all potential commercial risks (placing a new order, change of tariff, refund, and others) associated with their own fault-based actions, including mistakes or inaccuracies in providing personal data.
3. SUBJECT OF THE AGREEMENT
3.1. Under this Agreement, the Contractor provides services for searching for an appropriate Carrier in accordance with the date, time, and direction selected by the Customer (Passenger), arranging (combining) transfers between different Carriers, concluding a transportation agreement by selling/purchasing a Ticket for the Customer (Passenger), issuing tickets from different Carriers in a single order, conducting pre-sale of tickets for passenger and baggage bus transportation, booking seats, ordering tickets by phone or via the Internet, searching for the optimal schedule upon the Customer’s request, providing information and 24-hour Customer (Passenger) support, as well as performing advance payment of the Ticket using funds received from the Customer (Passenger).
3.2. The Contractor, by selling the Ticket through the Website or the Mobile Application , confirms his existing right to sell this Ticket in accordance with the terms and obligations determined by the Carrier.
The purchase of a Ticket by the Customer (Passenger) constitutes the conclusion of a Transportation Agreement.
3.3. For the services provided by the Contractor, the Customer (Passenger) shall pay the Contractor the applicable fees according to the current tariffs of the Carrier/Contractor, published on the Website or in the Mobile Application.
Banking services related to the transfer of funds under this Agreement shall be paid by the Party initiating such transactions. Tariffs may be modified by the Contractor unilaterally by publishing updated tariffs on the Website and in the Mobile Application.
3.4. If this Agreement is concluded by the Customer on behalf of the Passenger(s), the Customer, by signing this Agreement, confirms and guarantees that they possess the necessary authority and authorization from the Passenger(s) to enter into this Agreement on their behalf. In such cases, the Customer bears joint and several liability, as provided by this Agreement, together with the Passenger(s). All actions of the Customer shall create civil rights and obligations for the Passenger(s) under the terms of this Agreement.
3.5. The Customer (Passenger) is identified by the e-mail address and/or phone number indicated when purchasing the Ticket (paper ticket).
3.6. The rights and obligations of the Passenger who purchased the Ticket via the Website or the Mobile Application regarding transportation conditions shall be governed by this Agreement and the Rules of Carriage established by the Carrier.
3.7. Violation of the terms of this Public Agreement or the Rules of Carriage established by the Carrier shall constitute grounds for refusal of the transportation service or invalidation of the Ticket, without the right to any refund.
3.8. The Customer who has made a booking, payment for the Services under this Agreement, or reservation of a passenger seat or other services confirms that they have read and obviously accept the terms of this Agreement.
If the Customer is not the Passenger, he/she confirms by booking and paying for the Services, that he/she is an authorized representative of the Passenger for whom the booking and payment are made, and that by making payment, he/she has duly informed the Passenger of the terms of this Agreement and all necessary information related to the provision of the transportation service.
3.9. Information regarding the route, date, and time of departure/arrival, the Carrier’s name, and other relevant data are indicated directly in the Ticket.
3.10. For the Services provided, the Contractor receives remuneration consisting of the amount included in the Ticket price, defined as the Agency Fee (paid by the Carrier).
3.11. Acting as an agent on behalf of and in the interests of the Carrier, the Contractor, through the Website or the Mobile Application, books and sells bus tickets for passenger and baggage transportation, special offers, and discounts, and provides related information.
4. RIGHTS AND OBLIGATIONS OF THE PARTIES
4.1. The Customer (Passenger) has the right to:
4.1.1. Receive timely and complete information regarding the conditions and procedure for the provision of the Services.
4.1.2. Refuse the trip, return the Ticket (paper ticket), and receive a full or partial refund of its cost depending on the time of return, in accordance with the conditions established by the Carrier.
4.1.3. Receive a seat in the vehicle in accordance with the purchased Ticket.
4.1.4. Carry baggage free of charge within the limits established by the Agreement and the Carrier’s Rules of Carriage.
4.1.5. Receive compensation for documented damages caused by the Contractor, provided the Contractor’s fault is established.
4.1.6. Exercise other rights provided by this Agreement and applicable legislation.
4.2. The Customer (Passenger) shall:
4.2.1. Before purchasing a Ticket (paper ticket), familiarize themselves with this Agreement, the Rules of Carriage, applicable tariffs, and other documents published on the Contractor’s official Website or in the Mobile Application that relate to transportation. Accurately determine the date and time of the trip, schedule, and route, and ensure possession of valid travel documents.
4.2.2. Provide necessary and accurate information when placing an order for the Service.
4.2.3. Immediately verify the correctness of the data specified in the Ticket (paper ticket) upon receipt and, in case of errors, promptly request the necessary corrections.
4.2.4. Pay for the Services in accordance with this Agreement and the Carrier’s tariffs.
4.2.5. Keep the Ticket and present it upon request of the Carrier.
4.2.6. Arrive at the departure point in advance.
4.2.7. Possess all properly issued documents necessary for entry into the countries of destination or transit along the route and present them upon request of the Carrier, its drivers, or authorized control officials.
4.2.8. Occupy the seat specified in the Ticket, retain it, and present it upon request of the Carrier, its drivers, or authorized control officials.
4.2.9. Fulfill other obligations established by this Agreement, the current legislation of Ukraine, and the legislation of foreign countries along the route of transportation.
4.3. The Contractor has the right to:
4.3.1. Independently amend the terms of this Agreement, including adjustments to applicable tariffs provided by the Carrier, by publishing notices of such changes on the Website or in the Mobile Application.
4.3.2. Refuse transportation to a Passenger in case of violation of requirements established by the Rules of Carriage.
4.3.3. Offer additional paid services to Passengers.
4.3.4. By agreement with the Carrier, sell booked but unpaid seats.
4.3.5. Exercise other rights provided by law and this Agreement.
4.4. The contractor shall:
4.4.1. Take appropriate measures to provide safe, convenient, and high-quality Services.
4.4.2. Provide information and consultations to Passengers on issues arising during the use of Services, including ordering, booking procedures, seat selection, and baggage handling.
4.4.3. Fulfill other obligations stipulated by this Agreement.
5. RULES FOR THE CARRIAGE OF PASSENGERS AND BAGGAGE
5.1. The Passenger must arrive at the place of departure of the bus, as specified in the Ticket, no later than 30 minutes prior to the scheduled departure time.
5.2. If the Passenger fails to appear at the designated boarding point and time, the transportation shall be deemed cancelled at the Passenger’s initiative, and all contractual obligations shall be considered terminated. In such a case, the cost of the Ticket shall not be refunded to the Customer (Passenger).
5.3. Ticket Refunds shall be carried out as follows:
- In the event that the trip is cancelled by the Carrier, the Passenger shall receive a 100% refund of the Ticket price.
- Voluntary return of the Ticket by the Passenger shall be made under the conditions established by the Carrier.
5.4. In the presence of force majeure circumstances (circumstances of insurmountable force), the place of boarding may be changed by the Carrier unilaterally.
The Contractor shall inform the Passenger about such changes prior to the bus departure. The Passenger shall be deemed to have accepted the new conditions offered by the Carrier/Contractor without any objections or claims if they continue the trip under the modified conditions. Subsequent claims from the Passenger regarding such changes shall not be considered or satisfied.
5.5. During boarding, the Passenger is obliged to present valid travel documents and hand over their baggage to the luggage compartment. The Passenger is hereby informed that failure to present valid documents or possession of expired or improperly issued documents grants the Carrier the right to unilaterally terminate the transportation agreement with the Passenger without refunding the Ticket cost.
5.6. The Contractor shall not be liable for delays during transportation or for late arrival of vehicles at boarding or drop-off points.
5.7. The driver of the passenger vehicle shall not permit boarding of Passengers who:
5.7.1. do not have Tickets or do not present a valid certificate confirming the right to travel privileges;
5.7.2. do not have valid travel documents;
5.7.3. are under the influence of alcohol or drugs;
5.7.4. disturb public order;
5.7.5. carry dangerous goods, including flammable, explosive, or contaminating substances;
5.7.6. present a passport of a citizen of the russian federation.
In the cases described above, where a Passenger is denied boarding, the Agreement shall be considered fulfilled, even if transportation was performed in a smaller scope than indicated in the Ticket (paper ticket). The trip cost shall not be refunded, and the Contractor shall not review any related claims.
5.8. The arrival time indicated in the Ticket is approximate, as it may be affected by force majeure circumstances that may arise during the trip, including weather conditions, traffic congestion, detours, actions of state control authorities, governmental decisions, border queues, accidents, or unexpected technical malfunctions of the bus.
5.9. If there is a delay of departure or arrival due to any reason indicated in the Ticket, the Passenger may either: continue the trip under the modified schedule and/or route; or request a refund for the unused portion of the trip based on the cost per kilometer. If the Passenger chooses to continue the trip under the modified schedule or route, no further claims shall be accepted.
5.10. The Contractor does not guarantee and shall not be liable for late arrivals of buses to destinations, missed connections with other types of transport or Carriers, or the inability to make connecting transfers.
5.11. On both domestic and international routes, the Passenger may carry baggage free of charge in the luggage compartment and hand luggage on the bus shelf, within the quantity, dimensions, and weight limits established by the Carrier.
5.12. The transportation of animals is allowed under the conditions determined by the Carrier and in accordance with applicable Ukrainian and international legislation.
5.13. In the absence of valid travel documents for the transportation of animals, the Passenger shall be denied carriage without any refund of paid funds.
6. LOYALTY PROGRAM
6.1. The Loyalty Program is not a gambling activity, lottery, or service in the field of gaming business.
6.2. By its legal nature, the Loyalty Program constitutes an adhesion contract based on the provisions of Article 634 of the Civil Code of Ukraine and includes the following essential conditions:
– the Passenger independently familiarizes themselves with the Program Rules before participation and monitors any changes in real time;
– the Passenger participates in the Program personally.
6.3. The Loyalty Program is available only to Passengers who have completed the registration form on the official website https://klr.com.ua/ and created an account in their personal profile.
6.4. The equivalent of one bonus unit equals one (1) Ukrainian hryvnia (UAH).
6.5. The maximum portion of the Ticket cost that may be paid using bonus funds shall not exceed 50% of the Ticket price. The ticket eligible for payment with bonus funds must have a minimum price of 1,000 UAH.
6.6. Cashback is accrued for Tickets paid only by bank card, and only after the completion of the trip.
6.7. Tickets purchased using bonus funds as partial payment are eligible for refund only in the amount of actual funds paid, in accordance with the refund rules established by the Carrier.
6.8. Tickets purchased with partial payment by bonus funds may be rescheduled to another date, provided the Passenger pays the difference up to the full Ticket price applicable on the new travel date.
6.9. Legal entities may not participate in the Loyalty Program.
6.10. The Program is intended solely for personal use by natural persons.
6.11. The information provided by the Passenger in the registration form (mobile phone number, email address, full name, or any other data) constitutes Personal Data. The Passenger’s Personal Data are confidential and are collected and processed in accordance with the Law of Ukraine “On Personal Data Protection” and other regulatory legal acts of Ukraine.
6.12. The terms and conditions of the Loyalty Program are published on the official KLR Bus website at https://klr.com.ua/loyalty.
7. LIABILITY OF THE PARTIES
7.1. In case of non-performance or improper performance of their obligations under this Agreement, the Parties shall bear liability as provided by applicable law and this Agreement.
7.2. The Contractor shall not be liable for the provision of services or the fulfillment of obligations by the Carrier toward the Passenger.
7.3. The Contractor shall not be liable for the safety of baggage, valuables, or documents of the Customer/Passenger during the entire period of service under this Agreement. Responsibility for the preservation of personal property, both within Ukraine and abroad, lies solely with the individual receiving the Services.
7.4. The Customer shall bear full responsibility for the accuracy of the information provided about themselves and the Passengers, as well as for the validity of the documents submitted. In case the Customer/Passenger is unable to travel due to incorrect passport details or other improperly executed documents (including those for a child), all financial losses shall be incurred exclusively by the Customer/Passenger.
7.5. If the Customer acts without proper authorization when purchasing a Ticket on behalf of a third party (Passenger[s]), and such actions were not agreed upon with the Passenger(s), the Customer shall bear full personal responsibility for any damages caused to the Passenger(s).
7.6. Failure by the Customer (Passenger) to comply with the Rules of Carriage may result in cancellation of the order and denial of access to the purchased Services, including the inability to use the Ticket (paper ticket), without refund of the paid amount.
7.7. The driver of the passenger vehicle has the right not to allow Passengers who do not possess valid travel documents to board, and in such cases, the cost of the Ticket (paper ticket) shall not be refunded.
8. PROCESSING OF PERSONAL DATA
8.1. All information about the Passenger provided during the booking process or registration on the Website or in the Mobile Application shall be collected, stored, and used solely for the purpose of fulfilling this Agreement and ensuring the provision of Services by the Contractor and/or the Carrier.
8.2. By accepting this Public Offer (Agreement) and voluntarily providing their personal data, the User (Customer/Passenger) hereby gives consent to:
• the collection, processing, storage, use, deletion, and other actions related to their personal data;
• the processing of personal data by the Contractor in accordance with the Law of Ukraine “On Personal Data Protection” and the Privacy Policy published at https://klr.com.ua/privacy;
• the transfer of personal data to other third parties — exclusively to the extent necessary for the provision of the Services defined by this Agreement;
• the sending of commercial information, promotional offers, reminders, and other messages related to the Services via electronic communication channels (e-mail, SMS, messengers, etc.).
8.3. The Contractor undertakes not to disclose or distribute personal data without the User’s consent, except in cases provided for by the legislation of Ukraine or when such disclosure is necessary for the performance of this Agreement.
8.4. The User has the right to:
• access their personal data;
• correct or update them;
• request restriction of processing or deletion of personal data — in cases provided for by law.
8.5. All inquiries related to the processing of personal data shall be sent to the e-mail address specified in the Privacy Policy.
9. FORCE MAJEURE CIRCUMSTANCES
9.1. The Parties shall be released from liability for partial or complete non-performance of their obligations under this Agreement if such non-performance results from force majeure circumstances that arose after the conclusion of the Agreement as a consequence of extraordinary events that the Parties could neither foresee nor prevent by reasonable measures. Such force majeure circumstances include, but are not limited to: natural disasters, military actions, war, embargo, quarantine, pandemic, epidemic, or decisions of governmental authorities that make the performance of this Agreement impossible.
The duration and existence of such force majeure circumstances shall be confirmed by a certificate issued by the Chamber of Commerce and Industry of Ukraine (or its territorial branch).
9.2. Upon the occurrence or cessation of the circumstances specified in Clause 9.1 of this Agreement, the Party for whom it has become impossible to fulfill its obligations under this Agreement shall notify the other Party in writing within five (5) business days.
9.3. Failure to provide timely notice, as required by Clause 9.2 of this Agreement, shall oblige the Party in default to compensate the other Party for any damages caused by the absence or delay of such notification, except in cases where the notification was impossible due to the force majeure circumstances themselves.
9.4. If the force majeure circumstances continue for more than one (1) month, each Party shall have the right to initiate termination of this Agreement by sending written notice to the other Party at least fifteen (15) calendar days prior to the intended termination date.
10. TERM AND OTHER CONDITIONS OF THE AGREEMENT
10.1. This Agreement shall enter into force on the date of its acceptance by the Customer (Passenger) and shall remain in effect until the full performance of the Parties’ obligations hereunder.
10.2. Any disputes regarding the performance of this Agreement, arising at the initiative of the Customer (Passenger), shall be resolved by the competent court at the location of the Contractor, following the pre-trial (claim) procedure. A written claim must be sent to the Contractor’s registered address. The Contractor shall consider the claim within one (1) month from the date of its receipt, unless otherwise provided by the applicable legislation of Ukraine.
10.3. The Parties agree that in the event of any inconsistencies between the provisions of this Agreement and the current legislation of Ukraine, the provisions of this Agreement shall prevail. In all matters not regulated by this Agreement, the Parties shall be governed by the applicable legislation of Ukraine and, where relevant, by the legislation of the country of registration of the international Carrier.
10.4. The Contractor and the Customer (Passenger) shall exchange notifications by means of electronic correspondence or through publications on the Website. The Customer (Passenger) agrees that all messages, notices, and other communications in electronic form prepared by the Contractor shall have the same legal force as documents in paper form. Documents transmitted by the Customer (Passenger) to the Contractor via electronic communication channels (electronic documents) may be accepted by the Contractor as valid prior to the exchange of originals.
10.5. All textual information and graphic materials located on the Website are the property of the Contractor and/or its counterparties. The Customer (Passenger) has no right to modify, copy, distribute, create derivative works, sell, or otherwise use the Contractor’s intellectual property in any way. Such actions shall be deemed a violation of copyright, and the Contractor reserves the right to apply all legal measures available under applicable law to protect and restore its rights.
10.6. The Parties to this Agreement shall take all necessary measures to ensure the confidentiality (non-disclosure) of technological, financial, commercial, and other confidential information and documentation, trade secrets, and personal data of natural persons received from the other Party.
XII. DETAILS OF THE CONTRACTOR
LLC «KLR UA»
Unified State Registers of Enterprises and Organizations of Ukraine (EDRPOU) Code:43262137
Registered Address: 12/2 Vinnytske Highway, Khmelnytskyi, 29011, Ukraine
Banking details: Khmelnytskyi Branch of JSC CB «PrivatBank»
MFO:315405
IBAN: 513154050000026004052337425
E-mail: info@klr.com.ua ,
Official Website: : https://klr.com.ua/
Telephone: +380 68 770 6030 (available 24/7, toll-free from landline and mobile numbers within Ukraine).
KLR IMPERIAL, S.L.
Tax Identification Number (Número de Identificación Fiscal): B16386385
Registered Address: Calle Músico Agustín Bertomeu, 3, Block 5, 3rd Floor, Unit C, Alicante, 03008, Spain
Banking Institution: Banco Santander
IBAN: ES16 0049 6950 0823 1005 9308
SWIFT: BSCHESMM
E-mail: vladyslav.vender@klr.com.ua
Telephone: +34 688 466 443
(version as of 31 October 2025)