Bus tickets Madrid - Kharkiv

The bus on the route Madrid – Kharkiv departs from Mendez Alvaro. You can view this location on Google Maps. Please note that the exact departure address will be specified on your ticket.

The bus arrives at Автостанція №2. View location on Google Maps. The exact arrival location for your selected trip will be indicated on your ticket.

For children under 10 years old, pensioners and military personnel, discounts from 10 to 20% apply. You can take advantage of them on the ticket purchase page. There is also a loyalty program that allows you to get cashback of up to 10%. And the Early Booking service will help you save even more (up to 50%).

To book a ticket, use the search form on the website or in the KLR Bus mobile application. When booking tickets, there is an option to select your preferred seat on the bus for a more comfortable journey.

The day before the trip, we will send an SMS with your bus number, and 2 hours before departure, you will be able to track its movement in the mobile application. In case of a transfer, the bus number and platform will be announced by the driver.

No, you don't need to. Just show your ticket on your smartphone or tablet. You don't need to print your tickets for our partners' flights either. You can find your e-ticket in your email and in your personal account on the website or in the application.

Each passenger may bring two suitcases weighing up to 20 kg each (maximum size 90x60x40 cm), plus one piece of hand luggage up to 5 kg. More details in the terms and conditions.

Yes, you can travel with pets. Depending on the weight of your pet, there are certain rules for transportation. For a comfortable trip, please use a carrier with a hard bottom and prepare the necessary documents for crossing the border. To transport a pet, you must purchase a full-price ticket with a separate seat.

Yes, you can order insurance for international flights at our call center at +380 (68) 770-60-30.

You can reschedule your travel date no more than twice. To do this, please contact our support service. It is also possible to completely change the route by paying the difference to the full cost of the new ticket. More details in the terms and conditions.

To quickly request a refund for your bus ticket, please send an email to info@klr.com.ua with the following details:

• passenger's full name;
• ticket or order number;
• travel date;
• route name (departure and destination).

You'll receive a refund form template in reply. Please note, the refund process may take up to 10 banking days.

If you're late, please call our contact center immediately – our team will provide all the necessary information and assistance.